Terms and conditions/条款
1. Kindly make sure that you read and fully understand the description of the products before placing orders. NO refund will be granted for any cancellation due to misunderstanding.
2. Due to the nature of materials, most of the products are very fragile. We DO NOT take the responsibilities on any damage to the products due to transportation. However, we will try our best to ask for compensation from the respective studio. This might either be replacement parts, partial monetary refund or discount vouchers for future products based on the studio's decision. So always check thoroughly as soon as the item's arrival before the studio stops providing after sale service. ALL shipping cost due to replacement/exchange will be borne by buyer.
3. All prices stated in the description are exclusive of shipping fees unless otherwise stated.
4. Due to the nature of products, shipping fees could be very expensive sometimes. Actual shipping rates can only be determined once the products are released and have arrived at our warehouse. Any shipping fees quoted prior to release is only estimated and shall NOT be final. Custom tax and duties may apply for some countries, please take note.
5. Cancellation of orders will NOT be refunded under any circumstances unless out of stock. Customers have to clear the balance within the notice period for each respective product or else the deposit will be forfeited and NO compensation will be given.
6. All orders will be on first come first served basis unless otherwise stated. NO reservation will be entertained without deposit.
7. For customers paying through Paypal, 5% Paypal fee has been included as tax during checkout. Please take note.
8. All photos displayed are only for prototype illustration purpose. Actual product might comes with slight difference. NO refund will be given in the case of slight difference of prototype and actual product.
9. All terms and conditions are subject to amendment WITHOUT prior notice. Customers are deemed to fully understand and agree to all the T&Cs upon placing order.
The Mansion Game Room